First, principle

保安人员是公安机关的重要辅助力量。在日常协助公安人员维护治安秩序和护卫客户的安全时，必须及时处理各种问题。处理问题应遵守的原则：依法办事，执行公司各项规章，不徇私，以理服人。

Security personnel is an important auxiliary force of public security organs. When assisting public security personnel in maintaining public order and protecting customers' safety, they must deal with various problems in a timely manner. The principles should be followed in handling problems: act according to law, enforce company rules and regulations, do not practise favoritism, and convince people by reasoning.

二、方法

Two. Method

不同性质的问题，采取不同的方法进行处理。

Different problems should be dealt with differently.

1.对一般纠纷或违规的情况，可通过说明教育办法解决，主要是分清是非，耐心劝导，礼貌待人。

1. For general disputes or violations, we can solve them by explaining educational methods, mainly by distinguishing right from wrong, persuading patiently and treating people politely.

2.对一时解决不了又有扩大趋势的问题，应采取“可散不可聚、可解不可结、可顺不可逆”的处理原则，尽力劝开，耐心调解，把问题引向缓解，千万不要让矛盾激化，不利于问题解决。

2. for the problem that can not be solved and the trend of expansion, we should adopt the principle of "can be scattered, unreclusive and irreversible and irreversible", try to persuade, to mediate patiently, to ease the problem, never let the contradiction be intensified, and not to solve the problem.

在处理上，坚持教育与处罚相结合的原则，如违反情结明显轻微，不需要给予处罚的，可当场予以教育。如需要给予治安处罚的，交公安机关处理；违反客户有关规章的，交客户处理。

In dealing with it, we should adhere to the principle of combining education with punishment. If the violation of the complex is obviously minor and does not require punishment, we can educate it on the spot. If a public security punishment is required, it should be handed over to the public security organ for handling.

3.对于犯罪行为，及时予以制止，把犯罪分子抓获送公安机关。

3., in order to stop criminal acts in time, the criminals should be arrested and sent to the public security organs.

执勤中遇到不执行规定不听劝阻的处理

In the course of duty, they do not comply with the regulations and do not listen to dissuade.

在执勤过程中，如遇到不登记不出示证件强行进入，强行在不准停车的地方停车，在不该堆放垃圾的地方堆放垃圾等，可采取如下方法：

In the course of duty, if there is no registration, no documents are forced to enter, it is forced to stop in the place where no parking is allowed to stop, and the garbage can be stacked in the place where rubbish should not be stacked, and the following methods can be taken.

1.处理问题时先敬礼、态度和蔼、说话和气、以理服人。

1. when we deal with problems, we should first salute, be kind, speak friendly and act in accordance with others' principles.

2.对不听劝阻者，应立即报告客户单位/护卫点负责人，请客户单位/护卫点负责人按规定处理。

2. If you do not listen to the dissuasion, you should immediately report to the head of the client unit/guard point, and ask the head of the client unit/guard point to deal with it according to the regulations.

3.发生纠纷时，保安员一定要冷静，避免争吵。一面按制度执行，一面向客户单位报告，请有关领导前来处理。

3. when a dispute occurs, the security guard must be calm and avoid quarrelling. One side is implemented according to the system, and one is for client unit report.

4.若遇到个别人员蛮横无理，打骂保安人员，可由护卫点负责人或中队长连同客户单位保安负责人同此人共同协商妥善处理，若情节严重，报告公安机关依法处理。

4. if a member of another person is rude and scolding the security personnel, the person in charge of the guard point or the captain of the guard, together with the security officer of the client unit, will consult with the person with the security officer to deal with it properly, and if the circumstances are serious, the public security organ shall report it according to law.

以上就是关于保安员处理突发事件的介绍，想要了解更多，可以浏览我们的网站，在我们的网站中有更多专业知识的介绍！

The above is about the security officers to deal with the unexpected events, to understand more, you can browse our website, we have more professional knowledge in our website.